While I personally have never ordered from them, I have seen their suits in person at conventions and let me tell you the quality is insane. Scan quality and print resolution are great, and setup is easy, although you might want to clean up your 3D model a bit in a 3D software app after. The software is all cloud-based, which adds a layer of complication (you need internet service to use it), video game costume but the ability to create amazing gifts and more from simple 0.125-inch or 0.25-inch cheap plywood is pretty empowering.